Use this page to check the status of your GTTG order. Enter your order number and the billing email address used at checkout.
Your order number can be found in your order confirmation email or receipt.
Production Time
Most items are made on demand. Please allow 2–7 business days for production.
U.S. Transit Time
Standard Shipping usually takes 7-10 business days after shipment. Ground Shipping usually takes 3-5 business days after shipment.
Total Estimate
Estimated U.S. delivery is usually 9-17 business days (Standard Shipping) or 5-12 business days (Ground Shipping) from the order date.
Track Your Order
Enter your order number and billing email below.
When Tracking Becomes Available
Most GTTG products are made on demand. After your order is produced and shipped, you will receive a shipping confirmation email with tracking information if tracking is available.
Please allow 24–48 hours for tracking updates to appear after the carrier receives the package.
Shipping Information
GTTG currently ships to customers in the United States only.
GTTG offers two U.S. shipping options: Standard Shipping ($4.99, usually 7–10 business days transit) and Ground Shipping ($8.99, usually 3–5 business days transit). We do not currently offer free shipping, express shipping, international shipping, or local pickup.
Estimated total U.S. delivery time is usually 9–17 business days for Standard Shipping or 5–12 business days for Ground Shipping from the order date. This includes 2–7 business days for production plus transit time.
Why Tracking May Not Update Right Away
Tracking may take time to update after the label is created. A tracking number may show limited information until the package is scanned by the carrier.
Carrier delays, weekends, holidays, weather, incorrect addresses, and high-volume shipping periods may affect tracking updates.
Multiple Packages
Some GTTG products may be produced by different production partners or facilities. Items in the same order may arrive separately and may have separate tracking numbers.
Need Help Tracking Your Order?
If your tracking has not updated for several days or you need help with your order, contact GTTG LLC.
Email: support@gotothegood.store
Phone: +1 (325) 242-9306
Customer Service Hours: Monday–Friday, 9:00 AM–5:00 PM Mountain Time
Please include your order number, the email address used at checkout, your tracking number if available, and a clear description of the issue.
GTTG LLC
1942 Broadway St. STE 314C, Boulder, CO 80302, United States